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seppgirty
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Joined: 03/08/2012
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I was on the TGC web site and it says your product is no longer for sale. Did you guys know this?

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Tall Karen
User offline. Last seen 9 weeks 23 hours ago. Offline
Joined: 02/26/2011
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No longer with TGC

Hi seppgirty,

Thank you for pointing this out - we knew they had stopped selling it as they have stopped selling any 3rd party software, but they haven’t made it clear on their website that it is still supported and available elsewhere. We don’t want our customers thinking we have stopped working on it! You should already be able to download updates from the Tall Studios site but other TGC customers can contact us with their TGC serial number and we will give them access to the updates - email customerservices@tallstudios.com or use the Contact Us page on the Tall Studios website. Unfortunately we have no way to contact our TGC customers directly to let them know this - we will ask TGC if they can send out a message or display one on their website.

Thanks again,
Karen

seppgirty
seppgirty's picture
User offline. Last seen 43 weeks 1 day ago. Offline
Joined: 03/08/2012
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Not sure if TGC will say

Not sure if TGC will say anything but i did mention what you said in a post.

gamer, lover, film maker, check out our free movies and other stuff. http://www.chaosbrosfilms.com

Tall Karen
User offline. Last seen 9 weeks 23 hours ago. Offline
Joined: 02/26/2011
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Thank you

Thank you for doing that - we are asking TGC if they can change their message to say it is no longer available on their website rather than just 'no longer available'.

Thanks,
Karen